Terms and Conditions

Scope

These Terms and Conditions (T&C) apply to the use of the web-based platform MyOrient (hereinafter referred to as "Webapp"), which is operated by ODS Orient. By registering and using the Webapp, the user acknowledges these T&C. Additionally, the General German Freight Forwarding Conditions (ADSp) in their current version apply.

Services of the Webapp

The Webapp allows registered users to make transport bookings, view information, and contact the ODS Orient team. Changes and extensions to the Webapp functions are reserved.

Registration and Access

Registration is required to use the Webapp. The user agrees to provide truthful and complete information.

Each user is obliged to keep their access data secure and not to share it with third parties.

ODS Orient reserves the right to temporarily suspend access in case of misuse or security risks.

Usage Rights

ODS Orient grants users a simple, non-transferable right to use the Webapp. Commercial use of the platform without the consent of ODS Orient is prohibited.

Bookings and Order Processing

For bookings made via the Webapp, the ADSp and the general transport conditions of ODS Orient apply.

A booking is only considered confirmed when the user has received a confirmation email.

The user is responsible for ensuring that all data relevant to the booking is provided correctly.

Liability

ODS Orient is liable for damages within the framework of the ADSp, as far as legally required.

ODS Orient assumes no liability for technical failures of the Webapp and resulting delays, unless the failure is due to gross negligence or intent.

ODS Orient is not liable for unauthorized access to user data, provided the user has not adequately protected their access data.

Data Protection

The collection and processing of personal data is carried out in accordance with the privacy policy, which can be accessed at any time via the Webapp.

Availability and Maintenance

ODS Orient strives to ensure the highest possible availability of the Webapp. Temporary outages due to maintenance work or technical disruptions cannot be ruled out.

Jurisdiction and Place of Performance

The company's headquarters, as well as the place of jurisdiction and performance, is Hamburg.

Changes to the T&C

ODS Orient reserves the right to change these T&C. Users will be informed in good time. The use of the Webapp after the changes come into effect is considered as acceptance.

Termination and End of Contract

The user can terminate the use of the Webapp at any time by deactivating their account.

ODS Orient reserves the right to block or terminate access to the Webapp if the user violates the T&C or misuses the Webapp.

Ownership and Copyright

All content and functions of the Webapp, including software, texts, graphics, and designs, are the intellectual property of ODS Orient or third parties and are protected by copyright.

The use of the Webapp does not grant the user any rights to this content, unless expressly stated in these T&C or a separate agreement.

Rights and Obligations of the User

The user agrees to use the Webapp only for the intended purposes and not to carry out any illegal or harmful activities.

It is prohibited to use the Webapp in a way that impairs the operation of the platform or the use by other users.

Use of Third-Party Services

If the Webapp accesses or integrates services from third parties, ODS Orient assumes no liability for the availability or quality of the third-party services. The use of these services is subject to the respective terms and conditions of the third-party providers.

Dispute Resolution

For disputes related to the use of the Webapp, an amicable settlement can be sought.

If disputes cannot be resolved amicably, legal action must be taken.

Severability Clause

If any provision of these T&C is invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose of the invalid provision.

Prices and Payment Terms

The use of the Webapp is free of charge, unless paid additional services are used. The prices for additional services will be displayed to the user in advance, and payment will be made in accordance with the agreed payment terms.

Consent to Notifications

By using the Webapp, the user agrees to be informed about important changes and notifications regarding the Webapp by email or via the Webapp.

License for Software and Updates

All updates and upgrades of the Webapp are provided to the user to ensure the functionality and security of the Webapp. The user agrees to install these updates promptly.

Availability of Support and Customer Service

ODS Orient provides a support service to assist users with problems with the Webapp. Support is available during regular business hours.

Final Provisions

These T&C constitute the entire agreement between ODS Orient and the user and replace all previous agreements or arrangements regarding the use of the Webapp.

Validity and Translations

In the event of discrepancies between different language versions of these T&C, the German version shall prevail.